Operation Manager

The Operations Manager is involved in the day-to-day company operations, maintains safety standards and procedures; and the analysis and monitoring of operational data to ensure potential problems are averted.

The Operations Manager also oversees the implementation of workflow improvements that may enhance customers’ satisfaction, as well as optimise the use of resources.

The Operations Manager is also required to analyse operational data to help improve inefficiencies and to predict operational problems.

• Acquire and allocate resources to support operations.
• Analyse risk management data.
• Assess viability of workflow improvements.
• Coordinate day-to-day fleet operational activities under supervision.
• Maintain relationships with clients.
• Manage compliance with risk management frameworks, policies and processes.
• Manage contracts clients and suppliers.
• Manage information exchange between clients and business.
• Manage issues arising from servicing client accounts.
• Monitor vessel schedules.
• Optimise utilisation of resources.
• Oversee implementation of workflow improvements to improve efficiency.
• Support Health, Safety, Security, Environment and Quality (HSSEQ) department in ensuring ship operations follow internal company procedures.

• extensive knowledge of cargo handling procedures, international freight regulations and policy requirements;
• familiar with organisational safety regulations and practices;
• strong social and people management skills in order to build and maintain relationships;
• adaptable and manages stressful situations within a tight time frame; and
• strong communication, computer literacy and problem solving skills.

If you are interested in the role, kindly send your CV and cover letter by email on  info@griffithsassoc.com  we are looking forward to receiving your application!